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Frequently Asked questions

FAQs

We understand that you may have some questions about how Mytherapist.ng works, and we've put together this FAQ section just for you. Here, you'll find answers to some of the most common questions we receive from our users.

Here, you'll find answers to some of the most common questions we receive from our users.

  • Mytherapist.ng is a platform that connects individuals seeking mental health support with licensed and certified therapists.
  • Users can sign up for an account on our website or mobile app and browse through our list of therapists to find one that meets your needs. Your can then book a session with the therapist and have a chat, video or audio session through our platform.
  • Yes, all therapists on Mytherapist.ng are licensed and certified mental health professionals.
  • The duration of a standard session is fifty minutes to an hour.
  • The cost of therapy sessions on Mytherapist.ng varies depending on the therapist's experience and qualifications. Users can view each therapist's profile to see their hourly rate.
  • Yes, we take privacy and confidentiality very seriously. All sessions are encrypted and your information is protected.
  • You can pay for therapy sessions using a credit or debit card. We also offer the option to save payment information for future sessions.
  • Our customer support team is available to help you with any technical issues you may encounter during a session.
  • We would be delighted to have you on board! Head over to mytherapist.ng/for-therapists to learn more.
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